FAQs

Frequently Asked Questions (FAQs)

Welcome to the Henryyanni Help Center. We’ve compiled the most common inquiries to help you shop our premium table linens with total confidence.

1. What materials are Henryyanni tablecloths made of?

We specialize in high-quality textiles designed for both beauty and longevity. Our collection includes 100% Stone-Washed Linen, Long-Staple Cotton, and specialized Spill-Proof (Water-Resistant) treated fabrics. Each product page contains detailed material specifications, including GSM (weight) and weave type.

2. Do you ship to my location?

Currently, we ship exclusively within the United States. We use reliable domestic carriers (USPS, UPS, and FedEx) to ensure your linens arrive safely and on time.

3. How much does shipping cost?

We keep it simple:

  • FREE Standard Shipping on all orders over $80.00 USD.

  • A flat rate of $9.00 USD applies to all orders under $80.00 USD.

  • No hidden handling fees—what you see at checkout is what you pay.

4. How long will it take to receive my order?

  • Order Processing: 1–2 business days (Monday – Friday).

  • Transit Time: 3–7 business days (Standard Shipping).

  • Total Estimated Delivery: Most customers receive their tablecloths within 4–9 business days.

5. Which payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, Discover, American Express, Apple Pay. All transactions are processed through SSL-encrypted, PCI-compliant gateways to ensure your financial data is 100% secure.

6. What is your Return & Refund Policy?

We offer a 30-day return window from the date of delivery.

  • Items must be unused, unwashed, and in original packaging.

  • If the item is defective, we cover the return shipping.

  • For "change of mind" returns, the customer covers the return shipping cost.

  • There are $0.00 restocking fees.

7. How do I care for my Henryyanni linens?

Care depends on the specific fabric:

  • Linen & Cotton: Machine wash cold on a gentle cycle. Tumble dry low or air dry to preserve fiber integrity.

  • Spill-Proof Fabrics: Most spills can be wiped clean immediately with a damp cloth. For deeper cleaning, machine wash cold.

  • Detailed care labels are attached to every Henryyanni product.

8. Are your product images accurate?

Yes. We use original, high-resolution photography to reflect the true color, texture, and drape of our tablecloths. Please note that slight color variations may occur due to individual monitor settings or natural fiber characteristics (especially in raw linen).

9. How can I contact customer support?

Our team is here to assist you with sizing, styling, or order tracking:

  • Email: support@henryyanni.com

  • Phone: +1 5037325361

  • Response Time: We typically respond within 24 hours during business days (Monday – Friday).